Hello Steam Support,

I’d like to provide detailed feedback about moderation practices in the Entropia Universe Community Hub. I recently received a permanent ban from that hub for a post discussing the game’s economy and leadership decisions. My post did not include harassment, personal attacks, or misinformation — it was an opinion supported by public data and community sentiment.

After reviewing the Steam Community Rules & Guidelines, I believe my post was within the expected standards of respectful discussion. However, several users have reported similar bans for mild or fact-based criticism, while more aggressive or inflammatory posts in other game hubs remain visible. This creates an impression of selective moderation and inconsistent enforcement of Steam’s community standards.

I understand that developers have discretion over their own community hubs, and I am not asking for my individual ban to be reversed. My concern is that over-moderation by developers can suppress legitimate discussion and mislead potential players — something Steam’s own moderation guidelines caution against (as mentioned here: https://partner.steamgames.com/doc/marketing/community_moderation
).

I respectfully ask that Steam’s internal moderation team review whether the Entropia Universe hub’s moderation practices align with these guidelines. This is especially relevant since players who invest real money into the game may feel intimidated to raise concerns if bans are issued for constructive criticism.

Thank you for your time, professionalism, and continued commitment to maintaining a fair and transparent community space for all users.