Check game limits, especially CitizenUnits and PathUnits. You can use Watch It or slightly older CSL Show More limits mod.
If game run out of CitizenUnits you won't see cims using public transport or cars, if PathUnits then nothing will spawn (almost all vehicles require path to move)

good afternoon I saw it on what it citizen unit amount 248,975 capacity 524,288 path unit amount 165,766 capacity 262,144 public transport user 3,121 per week.....

Good afternoon I did the test without the mod and the shipping goes to 7 thousand ..... but the however is that without the mod the traffic is chaotic impossible to play

Is there any way to fix this

Limits look ok, still far away. Such problems are very hard to test, so we would have to use your savegame to check what could be wrong.
What will happen if you turn off all features on the Maintenance tab, or one by one? Maybe you've made some changes using TMPE and citizens/vehicles can't find correct path to some building/area of the city?

When users have problem with not spawning service vehicles (number jumps between 0 and 1) at 99% they created wrong lane connection or set arrows so part of the city become inaccessible. Same thing may affect public transport vehicles. Maybe you've set some restrictions or I don't know, forgot about green light for pedestrians at some intersection with Timed Traffic Lights and they stuck somewhere? Maybe they want walk instead of using public transport (from path finding perspective waking is better way to get somewhere).

Have you tried turning off ParkingAI if enabled?