Luna 10 月 6 日 下午 12:18
Localized reviews should not be set as default
Recently Steam implemented localized reviews, which show only the review scores and amount from your own selected languages, so for example the page for Mafia: The Old Country shows me 16K reviews, when there are actually 22K, my languages are set to italian (main) and english (secondary) but if I only had it set to french, I could see but a mere 400 reviews being counted. This by is by default hiding reviews that could help both the developer and consumers, there is a way to revert back to showing all the reviews on the overall score number, by going to the store preferences and indicating it to include all reviews instead of excluding the ones from other languages, but this doesn't work for me, I've tried with various browsers and reinstalling the client, so I contacted steam support and they redirected me here. The only current way to see the actual overall reviews would be to scroll down to the review section of a game page and hovering over the type of reviews after unchecking the filter for your languages or clicking the see all languages button near it. I can see the usefulness of this option, but by setting it as default (and the opt out button not even working), it is just creating a bubble as most people will not have a clue about this, this is not something people usually do when checking a steam page and really diminishes the possibilities of an indie game and higher budgeted one alike by hiding the scale of social proof behind the reception of a game, and overall puts unnecessary walls between the users by default, less reviews means less credibility and possibly less algorithmic visibility
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正在显示第 1 - 12 条,共 12 条留言
Dan5000 10 月 6 日 下午 12:31 
? It shows selected languages. I have german, english and japanese and it shows me reviews of all those 3 languages. Not more, not less.
Luna 10 月 6 日 下午 12:33 
引用自 Dan5000
? It shows selected languages. I have german, english and japanese and it shows me reviews of all those 3 languages. Not more, not less.
yeah that's the point, it shows only those in the overall review score, and in my case, even when manually opting out
Dan5000 10 月 6 日 下午 8:55 
Why would you want other languages though? If you can't read them, they're useless to you. It is exactly like it should be.
Luna 10 月 6 日 下午 9:08 
引用自 Dan5000
Why would you want other languages though? If you can't read them, they're useless to you. It is exactly like it should be.
Like I have written in the base post, it's about lots of thing, namley having the option itself, it's not fair to assume that I do not care about the opinions of those whose language I cannot read or speak, this impacts consumers and developers alike
Dan5000 10 月 6 日 下午 9:33 
If you do not read their reviews they don't matter. The reviewscore is more representative for your selected languages. If there are heavy translation errors that only effect chinese for example, and a game suddenly drops from 85% to 75% positive, that number would have no influence over your experience of the game at all, other than making you more likely to not buy it.

And as you said, you can always click on show all languages. If that option doesn't work, its a bug, not something they tried to get rid of.

I do admit, I had stopped reading your initial post about halfway through, having started over a third time, as it was written so confusing and without any paragraphs, that I wasn't able to understand you correctly in the first place.
Luna 10 月 6 日 下午 9:51 
引用自 Dan5000
If you do not read their reviews they don't matter. The reviewscore is more representative for your selected languages. If there are heavy translation errors that only effect chinese for example, and a game suddenly drops from 85% to 75% positive, that number would have no influence over your experience of the game at all, other than making you more likely to not buy it.

And as you said, you can always click on show all languages. If that option doesn't work, its a bug, not something they tried to get rid of.

I do admit, I had stopped reading your initial post about halfway through, having started over a third time, as it was written so confusing and without any paragraphs, that I wasn't able to understand you correctly in the first place.
It does matter even if I do not read their reviews because I and you and the majority of steam users get our first impression of a game by the score count on the right of a steam page, and creating a bubble for that is not a good idea, if there are issues with the translations of languages I do not speak, and review bombing is dropping the game's score, then we already have tools to see that via the activity graph or by looking at the recent reviews, without limiting our viewpoints as a default option just to assume we don't care about the reception of people who speak other languages. An indie game might have 300 reviews in my selected language, and 6000 on all languages, it matters that we see the full picture of a situation by default. You mentioned that the difference from 85% to 75% positive would have no influence over my experience of the game at all, other than making me less likely to buy it, but why is that so? If it really is about the fuss over a bad translation, then I can go and check, but by taking this as the single example we are excluding all other positive reviews, from all other languages that aren't affected by this review bombing, I do not need to know every other language to understand that other people also liked a game or know about it all. So as I said before, it's important that the default option is to let global scores be seen, and if there is something suspicios going on, like a sudden uptick in negative reviews, then we have the tools to see such things via the recent reviews and the activity graph. It is not fair to assume people will just not care about opinions of others just because of a language barrier, since a simple thumbs up or down helps convey the core of it
Dan5000 10 月 6 日 下午 10:03 
You did the same mistake as per your initial post. I am not gonna completely read that, its too hard to read.
Luna 10 月 7 日 上午 3:28 
The overall review score and recent reviews scores will only show the scores from reviews which use the same languages set on your store preferences

Example:

Mafia: The Old Country has a total of 22.474 reviews

But if you have only English and Italian set as your languages, on the store preferences settings. Then you will see 15.543 overall reviews

If the only language set on my store preferences is French, then I'll see a mere 392 overall reviews

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引用自 Dan5000
? It shows selected languages. I have german, english and japanese and it shows me reviews of all those 3 languages. Not more, not less.

If I wanted I could put every language in my store preferences settings, and this would revert the change, letting me see an accurate review score on the right side of the screen, and on the review section down below

Most consumers do not even know when a game has Denuvo in it, surely they will not know about the reason for review counts seeming low

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This makes games seem smaller than they actually are, here is a more promenent example, for the issue of indie games:

Astrea: Six-Sided Oracles has a total of 4.262 overall reviews

But if you have only English and Italian set as your languages, on the store preferences settings. Then you will see 2.894 overall reviews

If the only language set on my store preferences is English, then I'll see a 1.003 overall reviews

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引用自 Dan5000
Why would you want other languages though? If you can't read them, they're useless to you. It is exactly like it should be.

There's no need to scroll down and read every review in languages the user does not know.

But the recent review score and overall review score, should still reflect what the rest of the users, speaking other languages, still think about it

A game with 4.262 total reviews will look more appealing or trustworthy, than a game with 1.003 reviews

I think it's good to have this localized review restriction, on the actual written reviews on the bottom of the page

But not on the right side of the screen, where someone will get their first impression, and not on the two boxes just above the review section at the bottom of the page

Especially as the first one for me says "Recensioni Globali" (Global Reviews), implying that this will show the amount and score, of the accumulated reviews, from every review, regardless of the language it is written on

When in fact, it is showing only the score and amount of reviews, from the languages I have selected on my store preference settings

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By setting this option as default, it is hiding review counts or scores that could help, both the developers and consumers

There is a way to revert this change, by going to the store preferences and indicating it to include all reviews, instead of the default option of excluding the ones from other languages

But this doesn't work for me, I've tried with various browsers and by reinstalling the client, I've contacted steam support and they redirected me here.

Currently, for a user with my same bug as mine, the only way to see the actual overall reviews, would be to scroll down to the review section of a game's page, and unchecking the filter for your languages or clicking the see all languages button near it

But this isn't that much different, from how a user that isn't affected this bug, would have to uncheck the recent change regarding localized reviews

The motions are similar, to scroll down and manually check what's up with the surprisingly low review count on a game's page. Except that they wouldn't need to scroll back down to check each time

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By setting this option as default, it is creating a bubble separating users receptions further, as most people will not have a clue about this change

Most people, usually, glance at the right side of the screen when entering a game's page to see the user reception

Setting the localized reviews as a default option, really diminishes the possibilities of an indie game and higher budgeted one alike, by hiding the scale of social proof behind the reception of said game

And overall puts unnecessary walls between the users by default, less reviews means less credibility and possibly less algorithmic visibility

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引用自 Dan5000
If you do not read their reviews they don't matter. The reviewscore is more representative for your selected languages. If there are heavy translation errors that only effect chinese for example, and a game suddenly drops from 85% to 75% positive, that number would have no influence over your experience of the game at all, other than making you more likely to not buy it.

The default outlook should not be to assume, that a user does not care about translation errors in other languages

For example, maybe the awful chinese translation done for Silksong at launch would have put me off from buying it, or I could have still bought the game on day one, even after seeing a breakdown of the situation

The choice should not be made for us, as we have the tools to see if something is up

You mention how a difference from 85% to 75% overall review score, will have no influence over my experience of the game at all, other than making me more likely to not buy it.

But it does change my experience as a consumer, and thus possibily my experience of the game itself

Because that would not be an accurate overall review score, it is more representative for my selected languages, but less representative for any other language, as they are not being taken into consideration at all

Limiting our viewpoints as a default option, just to assume we do not care about the reception of people who speak other languages, is not good at all

We need transparency, as in 2019 when Valve took measures against review bombing, they made things clearer, by adding an activity graph in the review section of the game, at the bottom of its page

This gives the consumer more info if they desire to seek it out, and in a quite simple and effective manner, without having to assume our stance on anything. or outright hiding what is happening over the fence

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引用自 Dan5000
And as you said, you can always click on show all languages. If that option doesn't work, its a bug, not something they tried to get rid of.

Yes that is indeed a bug, and I hope it gets resolved soon, but I still think that this option should not be the default choice the store makes for you

While we cannot understand other users because of language barriers, we should still have the option to see their vague opinions, with an accurate review score and review count, by default

Because most users do not fiddle with these settings, or might not have a clue that these changes ever took place

You mentioned how a 75% score would make me less likely to buy something, compared to a score of 85%

But that 85% score would contain a more restricted range of opinions, and wouldn't seeing a lower review count also discourage a consumer from buying a game? It certainly has for me, quite often, for some rpgs

引用自 Dan5000
I do admit, I had stopped reading your initial post about halfway through, having started over a third time, as it was written so confusing and without any paragraphs, that I wasn't able to understand you correctly in the first place.

引用自 Dan5000
You did the same mistake as per your initial post. I am not gonna completely read that, its too hard to read.

I'm sorry, writing in the small box for replies (both on desktop and especially mobile) is quite uncomfortable, for me, to see how the text will end up actually looking like, the "Start a new discussion" one is even worse. I used ao3's rich text editor this time, and pasted the text over, so hopefully it looks readable :Anyippie:
Dan5000 10 月 7 日 上午 3:55 
Much better to read, thank you. But suddenly also much more lol. Some things you basically said twice.

Anyway, personally I am not put off from buying games with low review scores, because I am not deciding wether to buy a game or not, by the number of reviews a game has.
I will decide wethere I want a game or not, by looking at the game. The review score is an indicator showing me how well the presentation of the game seems to reflect whats actually in the game itself.

Steam knows pretty well that a higher score means more likely to buy, which is why they exclude review bombing and so on. It is also the reason why it shows you only your languages, as it would only lower the scores. All they do is to promote MORE sales, not less. I believe they know best how they sell the most games. They've done so for several years and perfected that...

Ofc I can probably blindly trust a game that has 95% positive at 25k reviews much more compared to something only having 100 reviews, but thats where your own thoughts come in. Do I like niche indie games in general? Do I have huge expectations and only have fun with the most perfect stuff out there? Do I have any problems with small mistakes? Probably depends on what problems a game has... which you only find out by actually reading the reviews.

I played quite a few games that had mixed scores, but liked them and I also played overwhelmingly positive ones, that just weren't for me. I know which genres I prefer and will probably like more. You should not expect Steam to tell you what you will like.

In my over 600 purchases, I only ever refunded two or maybe three games. It is extremely clear to me which games I am going to like. Thus, there is no reason for me to see languages I am not capable of understanding.


In the end though, I am always all for customization. If you want to change the settings in a way that makes it work like YOU want, without having it changed for anyone else, thats totally fine and I will support that. If you want to have general changes to the normal way it is handled based on what you think is right, I will not support it.
Luna 10 月 7 日 上午 4:58 
引用自 Dan5000
Anyway, personally I am not put off from buying games with low review scores, because I am not deciding wether to buy a game or not, by the number of reviews a game has.

I will decide wethere I want a game or not, by looking at the game. The review score is an indicator showing me how well the presentation of the game seems to reflect whats actually in the game itself.

Of course, but say a game is a bit janky, or in general you're not convinced for other reasons

A larger poll of positive/negative scores will only help, by giving you a more accurate impression from the consumers' reception

A game like Toree 3D only has 11 reviews in Italian, 9 positive ones and 2 negative ones, it's still way too small of a poll to get an accurate assessment, especially when in reality there's 1.575 reviews total globally

Not to mention 6 of them are actually in english but tagged as Italian (probably the users forgot to change the tag from the default one) and one of them is just memey with no real info besides the thumbs up

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引用自 Dan5000
Steam knows pretty well that a higher score means more likely to buy, which is why they exclude review bombing and so on. It is also the reason why it shows you only your languages, as it would only lower the scores. All they do is to promote MORE sales, not less. I believe they know best how they sell the most games. They've done so for several years and perfected that...

It's unfair to assume that including other languages will only lower the scores of a game, this is the case only for review bombing

We already had the tools to see what, when, and why a game's score suddenly dropped, thanks to the recent reviews scores, or in case of an older title or to see more accurate assessment, we can use the activity graph

Of course higher scores promote more sales, but if there's a low number of actual reviews in this extremely positive score, then it's not really doing much

And in general we should not omit the opinions of people from users who speak other languages, just because there might be a review bombing going on for a single one of them

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引用自 Dan5000
Ofc I can probably blindly trust a game that has 95% positive at 25k reviews much more compared to something only having 100 reviews, but thats where your own thoughts come in. Do I like niche indie games in general? Do I have huge expectations and only have fun with the most perfect stuff out there? Do I have any problems with small mistakes? Probably depends on what problems a game has... which you only find out by actually reading the reviews.

I played quite a few games that had mixed scores, but liked them and I also played overwhelmingly positive ones, that just weren't for me. I know which genres I prefer and will probably like more. You should not expect Steam to tell you what you will like.

You should not expect Steam to tell you what you will like... but isn't this exactly what is going on? The information is being hidden

Like you said, the review score is an indicator showing how well the presentation of the game seems to reflect what's actually in the game itself, but it's not the single deciding factor, it's a helpful tool to see what other people think, a side panel to glance at to get a first impression

In this case, by limiting how many reviews we can see, we are seeing the smaller picture, curated by steam, limiting us to see the reception from just the users who speak the same languages as us

And these users might be 100, or they could be 25.000, this changes things drastically! That same game with 25.000 reviews, might only have 100 reviews for someone who speaks a language that isn't english or chinese (as both languages make up for 33~% of the userbase each)

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引用自 Dan5000
In my over 600 purchases, I only ever refunded two or maybe three games. It is extremely clear to me which games I am going to like. Thus, there is no reason for me to see languages I am not capable of understanding.

I am not talking about seeing the actual reviews' texts from all languages at the bottom of the page, that would flood it, so it's fine if that section is restricted to only the languages the user speaks

If someone wants to specifically see review texts from other languages, then there is the option to disable the filter

What I'm talking about it's the global and recent scores, the ones on the right panel next to the autoplay trailer for the game's page

Those should be reflecting what every user, regardless of language spoken, think of the game, by assimilating all the review's scores

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引用自 Dan5000
In the end though, I am always all for customization. If you want to change the settings in a way that makes it work like YOU want, without having it changed for anyone else, that's totally fine and I will support that. If you want to have general changes to the normal way it is handled based on what you think is right, I will not support it.

Yes, I should clarify, that if a user wants to use just the localized reviews, they should be able to do so, the more customization, the better

While I am not a fan of this feature, I can see its usefulness, I just do not want it set as a default option, for all the reasons of the world

There's a surprisingly low number of people aware of this change, so to them (and me if the bug where I can't change the preference doesn't get fixed) the way reviews are counted and assimilated is different, without any kind of warning or question beforehand

This change happened automatically for users, that's the problem, not the option itself, as I can imagine some people may prefer it, but overall it brings more harm than good if it set as default, and users will need to scroll down and read the warning at the very bottom of the page
Start_Running 10 月 7 日 上午 7:23 
No matter what the default is set to people gonna complain.
ahmetsatir4848 11 月 20 日 上午 11:21 
Should i read Homer's Iliad or this?
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