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I hate OCaml 2 月 14 日 下午 3:06
Steam Support Ticket not showing up under "View my Steam Support Requests"
Hello! I recently got scammed and I am attempting to get the items back. I made a Steam Support ticket two days ago, and it still hasn't appeared under the "View my Steam Support Requests" tab. Can someone help? Is this normal?
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引用自 d3str0y3r:
Steps to take NOW to secure the account:
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://proxy.yuanyoumao.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://proxy.yuanyoumao.com/twofactor/manage
5. Revoke the API key https://steamcommunity.yuanyoumao.com/dev/apikey (there should be nothing in the APIKEY)

Support will not restore any items lost for any reason.
https://steamhelp.yuanyoumao.com/en/faqs/view/3B6E-B322-2400-8D24
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d3str0y3r 2 月 14 日 下午 3:08 
Steps to take NOW to secure the account:
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://proxy.yuanyoumao.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://proxy.yuanyoumao.com/twofactor/manage
5. Revoke the API key https://steamcommunity.yuanyoumao.com/dev/apikey (there should be nothing in the APIKEY)

Support will not restore any items lost for any reason.
https://steamhelp.yuanyoumao.com/en/faqs/view/3B6E-B322-2400-8D24
#1
RPG Gamer Man 2 月 14 日 下午 3:09 
No. It sounds like your system maybe still compromised. If your support tickets are closing unexpentantly, it means that your account is still compromised. Make sure to do ALL above steps that Destoryer posted.
最后由 RPG Gamer Man 编辑于; 2 月 14 日 下午 3:09
#2
I hate OCaml 2 月 14 日 下午 3:19 
引用自 RPG Gamer Man：
No. It sounds like your system maybe still compromised. If your support tickets are closing unexpentantly, it means that your account is still compromised. Make sure to do ALL above steps that Destoryer posted.
They're not closing, they just aren't showing up.
#3
I hate OCaml 2 月 14 日 下午 3:27 
引用自 d3str0y3r：
Steps to take NOW to secure the account:
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://proxy.yuanyoumao.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://proxy.yuanyoumao.com/twofactor/manage
5. Revoke the API key https://steamcommunity.yuanyoumao.com/dev/apikey (there should be nothing in the APIKEY)

Support will not restore any items lost for any reason.
https://steamhelp.yuanyoumao.com/en/faqs/view/3B6E-B322-2400-8D24
I don't know which step did it, but the support requests now show up. Thanks!
#4
RPG Gamer Man 2 月 14 日 下午 3:30 
引用自 Super Bowl LIX Halftime Show：
引用自 d3str0y3r：
Steps to take NOW to secure the account:
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://proxy.yuanyoumao.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://proxy.yuanyoumao.com/twofactor/manage
5. Revoke the API key https://steamcommunity.yuanyoumao.com/dev/apikey (there should be nothing in the APIKEY)

Support will not restore any items lost for any reason.
https://steamhelp.yuanyoumao.com/en/faqs/view/3B6E-B322-2400-8D24
I don't know which step did it, but the support requests now show up. Thanks!

Your still compromised if you did not follow EVERY STEP! the fact the tickets are now showing up maybe the scammers see your trying to open tickets, so there allowing you to now to have you put down your guard.
最后由 RPG Gamer Man 编辑于; 2 月 14 日 下午 3:30
#5
I hate OCaml 2 月 14 日 下午 4:23 
引用自 RPG Gamer Man：
引用自 Super Bowl LIX Halftime Show：
I don't know which step did it, but the support requests now show up. Thanks!

Your still compromised if you did not follow EVERY STEP! the fact the tickets are now showing up maybe the scammers see your trying to open tickets, so there allowing you to now to have you put down your guard.
No I did follow every step, we're fine.
#6
Diegordi 11 月 22 日 下午 2:39 
I am curious because I am not registered yet in this API key stuff and my Steam tickets still don't show up. I have followed the above steps and I haven't been able to see anything since Sunday.
#7
I hate OCaml 11 月 22 日 下午 6:28 
引用自 Diegordi：
I am curious because I am not registered yet in this API key stuff and my Steam tickets still don't show up. I have followed the above steps and I haven't been able to see anything since Sunday.
idk what to tell you then man i'm sorry, open up a new support thread they should be able to help you out there
#8
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发帖日期： 2 月 14 日 下午 3:06
回复数： 8
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