Payment Method Missing and Cannot Add New Card
Is anyone else having issues here, my card has been deleted from payment options and steam resets every time I try to add it again or another.

Havent changed passwords, no strikes or warning, literally used same card at the supermarket an hour before hand....

Go into help and support and it just either resets steam app on my desktop or cycles itself back to the help and support menu over again.

Whats going on here? Is there any way to contact a human being or has any one else found a work around?

Doesnt steam want our money anymore?

Pretty gay guys, pretty gay
最后由 deepcovergeko 编辑于; 13 小时以前
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same issue with me except it also applies to most other game launchers (EA, battle.net, etc) i can't use my card at all. steam just resets and the others decline the purchase (card can't be verified, transaction cannot be completed, no specific error) nothing wrong with my card, works on browsers, irl and bank confirms everything is dandy on their end.

honestly my guess is the payment processor framework is wack right now across launchers, but i've been having issues since the 16th, i don't know if it's related to the cloudflare incident, but i don't think it's our pcs because i purchased things a week ago on the same pc without changing anything.

at this point all we can do is wait it out i think, you're not alone though tons of people are having this issue. workaround right now is paypal, purchasing on the website directly or on the phone app. pretty gay indeed
引用自 Raena
same issue with me except it also applies to most other game launchers (EA, battle.net, etc) i can't use my card at all. steam just resets and the others decline the purchase (card can't be verified, transaction cannot be completed, no specific error) nothing wrong with my card, works on browsers, irl and bank confirms everything is dandy on their end.

honestly my guess is the payment processor framework is wack right now across launchers, but i've been having issues since the 16th, i don't know if it's related to the cloudflare incident, but i don't think it's our pcs because i purchased things a week ago on the same pc without changing anything.

at this point all we can do is wait it out i think, you're not alone though tons of people are having this issue. workaround right now is paypal, purchasing on the website directly or on the phone app. pretty gay indeed

Appreciate your reply mate, old man question here, what was the cloudlfare incident?

We dont have PayPal in New Zealand and the last thing anyone needs is another bloody app on their phone they are only ever going to use once.

Nice to know I am not the only one here with the issue, bollocks we are all having this issue at all.

No stress though, ill just save some money, likely just saved me from an impulse buy anyway.

Thank you again mate, take care
引用自 deepcovergeko
引用自 Raena
same issue with me except it also applies to most other game launchers (EA, battle.net, etc) i can't use my card at all. steam just resets and the others decline the purchase (card can't be verified, transaction cannot be completed, no specific error) nothing wrong with my card, works on browsers, irl and bank confirms everything is dandy on their end.

honestly my guess is the payment processor framework is wack right now across launchers, but i've been having issues since the 16th, i don't know if it's related to the cloudflare incident, but i don't think it's our pcs because i purchased things a week ago on the same pc without changing anything.

at this point all we can do is wait it out i think, you're not alone though tons of people are having this issue. workaround right now is paypal, purchasing on the website directly or on the phone app. pretty gay indeed

Appreciate your reply mate, old man question here, what was the cloudlfare incident?

We dont have PayPal in New Zealand and the last thing anyone needs is another bloody app on their phone they are only ever going to use once.

Nice to know I am not the only one here with the issue, bollocks we are all having this issue at all.

No stress though, ill just save some money, likely just saved me from an impulse buy anyway.

Thank you again mate, take care

you're welcome! tbh though i'm just guessing as to why it's wonky, i honestly have no clue why it suddenly started doing this, but it's very unlikely it's our fault or our hardware's fault as there was no issue last week and i've tried every fix for it with no luck

as for the cloudflare incident, basically about half of the internet was down and unstable today thanks to cloudflare, an internet service, experiencing issues and errors, it went on for a lot of hours lol. i'm not sure if it has any connection to this steam issue but i started having problems with launcher purchases two days ago, it's only when i try a direct bank purchase, any other payment method works

sorry to hear that there's no current workaround for ya, let's hope it settles itself ;-;
引用自 Raena
引用自 deepcovergeko

Appreciate your reply mate, old man question here, what was the cloudlfare incident?

We dont have PayPal in New Zealand and the last thing anyone needs is another bloody app on their phone they are only ever going to use once.

Nice to know I am not the only one here with the issue, bollocks we are all having this issue at all.

No stress though, ill just save some money, likely just saved me from an impulse buy anyway.

Thank you again mate, take care

you're welcome! tbh though i'm just guessing as to why it's wonky, i honestly have no clue why it suddenly started doing this, but it's very unlikely it's our fault or our hardware's fault as there was no issue last week and i've tried every fix for it with no luck

as for the cloudflare incident, basically about half of the internet was down and unstable today thanks to cloudflare, an internet service, experiencing issues and errors, it went on for a lot of hours lol. i'm not sure if it has any connection to this steam issue but i started having problems with launcher purchases two days ago, it's only when i try a direct bank purchase, any other payment method works

sorry to hear that there's no current workaround for ya, let's hope it settles itself ;-;


You beauty
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