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76561198017597145 11 月 16 日 下午 12:51
I cant log in to my account (Need help from support)
I haven't used my laptop for more than a year and today I wanted to play something, but I cant log in.
1. I tried resetting the password - email not coming. Showing that its sent, but didn't receive
2. I tried sending recovery to my phone number. Also shows sent, but no sms.
3. Recovered this, my old account via email, the same email provider what's for the other account. So the email is not at fault.
4.I tried sending a dispute with screenshots, but it i have to confirm it via email, but im not receiving any mail from steam.

How can i contact someone who can help me?
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nullable 11 月 16 日 下午 1:00 
How did you send a "dispute"? If you mean a support ticket you may just need to be patient. Your issues may not bump you to the front of the support queue
#1
Vaulty 11 月 16 日 下午 1:26 
This is user forum, read this for help
https://steamcommunity.yuanyoumao.com/sharedfiles/filedetails/?id=1126288560
#2
76561198017597145 5 小时以前 
引用自 nullable：
How did you send a "dispute"? If you mean a support ticket you may just need to be patient. Your issues may not bump you to the front of the support queue
I didnt manage to send the dispute, so the problem is that i cant contact support
#3
nullable 5 小时以前 
At makes more sense. There is a support ticket system. To avoid endless tickets with problems addressed in the help section already it can be a hassle to get around that bit. At any rate Id follow the guide Vaulty posted, ultimately it's what gets posted a bunch for people who need help recovering their account.
#4
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所有讨论 > Steam 论坛 > Help and Tips > 主题详情
发帖日期： 11 月 16 日 下午 12:51
回复数： 4
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